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Discussion: Image not saving properly.Reported This is a featured thread

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subbu_r
Image not saving properly.
Jul 7 2008, 6:16 AM EDT | Post edited: Jul 7 2008, 6:16 AM EDT
Copy an image from a other website and paste and save it, the imageis not dispaly in the page and checked the image address it shows "missing.png" ("http://image.togo.wetpaint.com/missing.png") , but if insert image from edit toolbar the image dispaly correcty and it image address is like "http://image.togo.wetpaint.com/image/1/i63jFLoSW5GzOeZkrN4HKA33649/GW286H340"
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Keyword tags: image not saving
devin_wetpaint
devin_wetpaint
1. RE: Image not saving properly.
Jul 7 2008, 2:40 PM EDT | Post edited: Jul 7 2008, 2:40 PM EDT
Hi,

Can you provide the URL from which you are copying this image? Also.. are you seeing this problem with any pasted images or just the one? When pasting content containing images into the WYSIWYG editor, you should see a "Formatting..." dialog with a progress bar. Are you seeing this dialog? If so, does it appear to complete successfully?

Sorry for all the questions. There is some formatting that has to occur before WYSIWYG images are saved, and if either step fails, the 'missing.png' image will result. This will help me to pinpoint the failure.

Thanks!

- DC
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subbu_r
2. RE: Image not saving properly.
Jul 8 2008, 8:30 AM EDT | Post edited: Jul 8 2008, 8:30 AM EDT
Copy a image from any site and paste it ,now Reformated Content dialog box is appeared after process the following text message is displayed in popup window "The new content has been reformatted to match the format supported on this page." then I click "Okay" button and save it. Now the image is displayed after refresh this page the image is gone.

URL : http://www.nuwireinvestor.com/articles/europeans-set-sights-on-florida-51793.aspx Do you find this valuable?    
devin_wetpaint
devin_wetpaint
3. RE: Image not saving properly.
Jul 8 2008, 12:32 PM EDT | Post edited: Jul 8 2008, 12:32 PM EDT
Hmm... this seems to have something to do with the URL of the image containing querystring parameters. The advertisement pastes just fine, but the city photo gets replaced upon saving. I suspect this is a bug in our client application.. I've written it up as WTG-696 and linked it to this thread.

Thanks for the report! I'll post back here when a fix is scheduled for release.

- DC Do you find this valuable?    
kristenkuhns
kristenkuhns
4. RE: Image not saving properly.
Jul 16 2008, 4:43 PM EDT | Post edited: Jul 16 2008, 4:43 PM EDT
as of 7/16/08 I have experienced the following problems:

1) tried to paste a picture from PIcasa.com (google). The "reformatting" pop up just spins and when I cancelled, the image was gone
2) tried to paste from some random site and the same thing, when I cancelled though the image was there.
http://nuwire.tiersolution.com/nuwire/wiki/pages/podunk-city.aspx
3) pasted 2 small images from an auction site and they posted fine.

Note also that in IE7 the image positioner still doesn't work. If you right align an image, in IE7 it always goes back to the left. IT's fine in IE6 and FF from what I see. Do you find this valuable?    
devin_wetpaint
devin_wetpaint
5. RE: Image not saving properly.
Jul 24 2008, 1:34 AM EDT | Post edited: Jul 24 2008, 1:34 AM EDT
Hi Kristen,

A fix for this went out with tonight's release. I tested that city photo and it was processed correctly this time around. Let me know if this issue crops up again.

Thanks,

- DC
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kristenkuhns
kristenkuhns
6. RE: Image not saving properly.
Jul 24 2008, 5:07 PM EDT | Post edited: Jul 24 2008, 5:07 PM EDT
Hi Devin, you're talking about the spinning during the "reformatting" cycle? or the positioning of the article (b/c the 2nd issue is still an issue - in IE if you put the image to the right, it will always default back to the left).
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devin_wetpaint
devin_wetpaint
7. RE: Image not saving properly.
Jul 24 2008, 5:34 PM EDT | Post edited: Jul 24 2008, 5:34 PM EDT
Yep, the fix was for the spinning reformatting dialog / bad image replacement. The image alignment issue has been around for awhile; I think that is a stray CSS style is being applied. Our WYSIWYG aligns images solely via the 'align' HTML4 attribute. Specifying a CSS rule to change the float value would effectively change the alignment of the image. Check for a rule to "float: none" on images, especially those inside of a content area. Maybe we can track this down now.
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